Solve (YC S17) – We Save International Travelers Hours of Time

Hey! I’m Blaine from Solve (https://www.solve.com) and we're in YC's current batch. We save international travelers hours of time by greeting them at their arrival gate, expediting the immigration/customs process, and making sure they're safely in their vehicle heading to their destination. We’re available in nearly 500 airports around the world, and we help with departures and connections too.

Our service sounds like it'd be expensive, but it is actually quite reasonable for someone who's already traveling internationally. For instance, our service for two people arriving in London costs $225 and in Hong Kong it costs $210. It's about $75/person from there. Many of our clients are business travelers and families, but we can help anyone who values their time and/or wants some extra assistance getting through the airport.

I stumbled upon this idea when a friend and I were flying from Seoul to Bangkok. I wondered if there was a way for us to get through customs more quickly, so I searched Google and found a (rather shady-looking!) website for a company that said it could help. I took the risk of giving this company our passport and credit card details, and amazingly, it all worked out. When we arrived, an agent met us at the gate, we were whisked through the airport process in minutes, and the agent helped us get a taxi to our hotel.

I wanted to book the service for other trips, but there was no easy way to do it. So, my co-founders (Shawn and Justin) and I built Solve. We’d love your feedback and are happy to answer any questions.